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Having been failed by M&S, Jollys, Debenhams and others in trying to find a Fedora, I was directed by a young man in another shop to this shop.
The daughter of the mother and daughter partnership gave me outstanding service, nothing was rushed, the chosen hat was not quite the size I needed and she stretched it for me to be a comfortable fit.
As a non smoker I did not detect the slightest suggestion that anyone had been smoking, as an earlier reviewer suggested. I shall not hesitate to return as and when necessary and will and indeed have recommended the shop to others.